Privacy Policy

The MaidTrix collects contact information, service addresses, property or facility details, booking information, communication preferences, payment transaction references, website activity, and information submitted by cleaner applicants. We use this information to provide quotes, schedule and deliver services, process payments through approved providers, respond to requests, maintain safety and quality, and improve our operations.

We may share information with service providers that support scheduling, communications, payments, analytics, customer support, and cleaning fulfillment only as needed to provide or operate our services. We do not sell personal information. Mobile information, SMS opt-in data, and messaging consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Consent to receive text messages is optional and is not a condition of purchase or form submission. Transactional and marketing consent are collected separately. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also call 888-861-4970 or email info@themaidtrix.com.

We use reasonable administrative and technical safeguards, retain information only as operationally or legally necessary, and honor applicable requests to access, correct, or delete personal information. To make a privacy request, contact The MaidTrix, Inc. at info@themaidtrix.com or 888-861-4970. Mailing address: 1150 Ravendale Dr., Charlotte, NC 28216.

• SMS consent is optional and recorded separately
• Mobile opt-in information is not shared for third-party marketing
• Payment providers process card information
• STOP requests and communication preferences are honored promptly