Our promise
The MaidTrix Clean Home Guarantee
If something included in your cleaning was not completed to our standard, tell us within 24 hours and we’ll make it right.
Get My Instant PriceWhat to expect
Service recovery is part of the standard.
Contact The MaidTrix within the 24-hour reporting window and describe the concern. We will review the original scope and coordinate the appropriate next step.
Open recovery requests suppress review outreach until the issue is resolved. Refund decisions are documented and follow the published service and cancellation terms.
- 24-hour issue reporting window
- Review against the agreed cleaning scope
- Appropriate re-clean coordination
- Documented resolution before review outreach
A cleaner next step
Tell us about your home.
Check your ZIP and build a personalized cleaning summary in a few quick steps.